When The Peoples Bank of Georgia’s outsourced IT provider retired and sold the business to another company, the staff was faced with the challenge of working with a provider who did not specialize in banking. This led Jessica Keller, Information Technology Officer for The Peoples Bank of Georgia, to search for a service provider who truly understood her bank’s IT operations; one that could successfully manage its compliance requirements; and one that had the expertise to monitor and manage the bank’s network efficiently.
Experienced and Knowledgeable Third-Party Provider
Keller learned about Safe Systems through attending banking industry conferences and through recommendations from her peers. The bank selected and implemented Safe Systems’ NetComply® One IT network management solution to efficiently manage all important network tasks and provide proper documentation to regulators for IT examinations. NetComply One also enables the bank to automate patch management; receive qualified alerts; and obtain detailed reports.
“As a small community bank, we needed a service provider who could guide our institution’s IT projects, efficiently manage compliance, regulatory requirements, reporting and act as an extension of our organization,” said Keller. “Safe Systems’ expertise in the banking industry, their ability to work with regulators, and the automated reports they provide, made them the ideal partner for our bank.”
Compliance and Regulatory Expertise
After NetComply One was installed, the bank’s staff was able to more efficiently manage all important network tasks, ensuring proper documentation to regulators for IT examinations. “Implementing the NetComply One solution has made significant improvements in examination preparation and management for our entire network,” said Keller. “I no longer have to spend time on manual processes and can now focus on more valuable tasks and activities. Safe Systems is a true partner who understands the banking industry and acts as an extension of our organization, enabling us to ultimately better serve our customers.”
For more information, download the full success story, The Peoples Bank of Georgia Enhances Compliance and IT Network Management Processes with Safe Systems’ NetComply One® Solution.