Extended Support Hours During Hurricane Matthew

For any customers that may be impacted by Hurricane Matthew, Safe Systems is making additional engineers available this weekend, October 8th and 9th, in the event our customers need our support. If you have questions, please submit a support ticket via theSafe or contact our Client Services team by phone. As always, your Strategic Advisor is a resource and can be contacted should you have any issues reaching our Client Services team.

How to Prepare for Inclement Weather

Here are some general best practices to consider when preparing for inclement weather:

  • Double check all backups and ensure offsite copies are up to date
  • Uninterruptable Power Supplies (UPS) are designed for short term outages in power. If expecting longer power loss, preemptively shut down servers.
  • Ensure security of the server room

Contact Us

To Declare a Disaster (Continuum Customers)

Call 770-752-5440 and press 4

Monday – Friday

7 am – 7pm EDT
Call 770-752-5440 and press 2


8 am – 3 pm EDT (on call)
Call 770-752-5440 and press 2
*For those affected by Hurricane Matthew, additional engineers will be available on Sat 10/8 and Sun 10/9

After Hours

Call 770-752-5440 and press 3

Submit a support ticket Submit a ticket through theSafe