Safe Systems Launches Personalized
Customer OnBoarding System
Eases provider transitions for financial institutions
June 19, 2014 10:35 AM Eastern Daylight Time
ALPHARETTA, Ga.–(BUSINESS WIRE)–Safe Systems, a national provider of compliance-centric IT support and hosted services for financial institutions, today announced the launch of the company’s tailored onboarding process to ensure product deployment and implementation is custom-designed to fit each institution for maximum functionality and support.
Not only does this customized approach provide banks and credit unions with a dedicated specialist for each product installed, but also a Safe Systems executive with knowledge of how the entire spectrum of technology works together. This gives bankers a holistic picture of both their institution’s IT environment, as well as how the transition to new technology ultimately affects the institution’s ability to do business.
“A change in the IT infrastructure at a bank or credit union is a change in the way they go about doing business,” says Darren Bridges, president of Safe Systems. “Our team can support and enable them to do the business of banking, without feeling overwhelmed by a large-scale technology project.”
Safe Systems works with each client to create a custom roadmap that sets expectations for when each phase of implementation starts and stops for various technologies and services. An executive timeline details when each service will be deployed and when it will end. Documentation on each stage is more modular, leaving room for further customization and an emphasis on proactive communication.
“The number of services financial institutions are expected to provide is constantly increasing. Many banks and credit unions are discovering the benefits of selecting a suite of services from one provider at a time for maximum efficiency. With this industry ramp up, it has become necessary for Safe Systems to break down implementation into more digestible stages in order to ensure full functionality for each product or solution,” Bridges continues. “Our primary goal is to ensure the best customer experience in order to build a solid foundation for a strong partnership and continued growth; this approach ensures that.”