Chris Banta Chris Banta, Senior Solutions Architect | Safe Systems

The latest round of winter weather is keeping much of the southeast indoors, as icy rain and snow pummel the region. But that isn’t stopping bankers from doing business. Safe Systems has been hard at work helping bankers – and the financial IT professionals who support them – access their institutions and provide support from remote locations.

As Winter Storm Pax settled in on Georgia and the Carolinas, we saw a record high number of concurrent telecommuters and administrators accessing their network assets through Safe Systems’ NetComply network management solution. What’s more, they’re doing it in record time. Thanks to some recent improvements on our side, we’ve eliminated up to 49.9 seconds of delay across all flavors of remote control. For hundreds of banks and credit unions, it makes it that much easier to access and control the more than 25,000 devices we manage through NetComply, whether they’re working in the branch or not.

Remote control is a popular feature of Safe Systems’ NetComply service, allowing administrators to connect to any machine in their network via encrypted and logged sessions. It gives administrative personnel the tools to administer and manage a network, enabling increased productivity, heightened security, greater flexibility and centralized control that’s accessible from anywhere they have an Internet connection.

If you’re snowed in or simply telecommuting from warmer locales this winter, there are a few steps you can take to improve the experience further. Here are three tips that will help improve the NetComply remote control process on your end.

Remote Control Optimization1: Choose the right tools

Wherever possible, choose Remote Desktop Protocol (RDP) over Virtual Network Computing (VNC) for desktop access. This will help drive speed and efficiency in your remote sessions.

2: Private browsing

If you are experiencing errors or sluggishness, try using NetComply with Internet Explorer’s InPrivate browsing feature. A private browsing window can help keep other elements – cookies, temporary Internet files, or other data – from interfering with the remote control session. It’s especially helpful if you’re getting errors due to long stretches without rebooting your machine. Launch InPrivate by pressing Ctrl+Shift+P, through the IE Safety menu or from the tools menu.

3: Keep it simple

While you may take pride in your skills at multitasking, sometimes remote control features can leave your networked devices overworked. Try not to have multiple LiveConnect sessions connecting to the same machine.

If you have any further questions, or would like to know how Safe Systems can help your institution, please email us at info@safesystems.com

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