Celebrating 15 Years
New NOC Coordinator

Celebrating 15 Years
This year marks a big anniversary for us – we are celebrating fifteen years of being your technology partner! Over the past fifteen years, we have grown from a small shop to currently having close to fifty employees. The number of customers has grown tremendously as well. We have to thank you, our customers, for our past and continual success. Look forward to exciting news throughout our fifteenth year!

New NOC Coordinator
Safe Systems is happy to announce a change in our Support Center/NOC. We have created a very exciting new position the NOC coordinator, a position designated to resolve several areas of need in our customer service experience. The next time you call into support your call should be answered by our new NOC Coordinator Jennifer Ficke. Jennifer will spend a little time asking you some questions about your symptoms in an effort to get you directly to the best resource to correct your issue. In the event that no resources are currently available, Jennifer will work with you to establish communication to your network so that we can avoid the elongated games of phone tag that have been an issue in the past. The establishment of communication is completely optional, based on your level of comfort with the process, and can be disconnected by you at any time. We are very pleased to have Jennifer on board and look forward any customer feedback regarding this change in your network support experience with us.

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