Webinars
Timely. Our webinar series brings you the most current issues facing your financial institution in an easy-to-understand presentation. In addition, we provide you with quick and easy tools to implement necessary changes to your network during the webinar.
Convenient & Cost-Effective. The sessions are designed to provide “hands on” and refresher training for your financial institution from the comfort of your own office. All you need is an Internet connection and a telephone. We offer the same session at different times and days within the month to ensure that you have ample opportunities to attend the webinars that interest you. Additionally, you can have an unlimited number of employees trained for the price of one webinar login and moreover, training is a tax-deductible expense.
Interactive. Our webinars are designed to provide our clients with a forum where they will not only learn something new, but also interact with the Safe Systems Subject Matter Expert and your peers. Our webinars are limited so that the sessions are conducive to interaction.
To register for a recorded webinar, please email the Education Department with the webinar's title. You will receive an email with instructions on how to access the recorded webinar including the password and url.
Please click on the title of the webinar to read the webinar's description.
| Recorded Webinars | |||
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| Exchange 2007 | |||
| Description: | With the release of Exchange 2007 earlier this year, Microsoft has added some significant modifications and enhancements to their flagship mail server product. This webinar will highlight some of the key changes in Exchange 2007 and explain how it can impact your organization.
Learn:
Email education@safesystems.com to register. Cost: $100 |
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| New Year's Resolutions | |||
| Description: | Everyone makes New Year's resolutions; personal goals for the upcoming year. Don't forget your network's New Year's resolutions! We will cover some of the network items that Administrators should do, but may not have accomplished in the past. New year, new network!
Network resolutions you should make (and keep!):
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| Windows Server 2008 | |||
| Description: | Longhorn. Windows Server 2008. We've been hearing these terms for a long time. Microsoft's newest Server OS will finally be released in late February 2008. Now is the time to start preparing. This webinar will not focus on how to use Server 2008; rather, it will be a discussion on:
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| Vulnerability Assessments from Beginning to End | |||
| Description: | Today's financial institutions are advised to perform an independent, external
vulnerability assessment on an annual basis. This webinar introduces key concepts and methodologies used to help increase the value of an assessment.
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| Technology and Compliance: Ideas to Get Everyone on Board | |||
| Description: | As a Network Administrator, you have worked hard to make your network compliant with federal regulations but also best practices; yet, you still find tellers writing down their passwords and storing them underneath their keyboards. What can you do to get
employees to realize the importance of compliance? This webinar will cover:
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| What to do Before you Go on Vacation | |||
| Description: | Summer is finally here and vacation is on everyone's mind. We will discuss several steps you should take before leaving the office to ensure your network will function smoothly without users calling your cell phone every twenty minutes. The webinar will include:
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| Securing Laptops and Remote Devices | |||
| Description: | Portable devices are everywhere. Most likely, someone at your bank is using one for work. If not, they will be in the near future. This webinar will focus on options and settings you have to secure portable devices. Some devices have or offer tracking options, remote wipe, encryption, etc. What settings are you using now? What options could you put in place to secure your customers' information?
We will discuss the following options in conjunction with laptops, Blackberries, Smartphones, and PDAs:
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| Destruction and Disposal | |||
| Description: | Customers' account paperwork, workstations, servers, backup media all potentially contain customer data. How does your bank dispose of these? Who is responsible? How much will it cost?
Disposal Policy
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| Can New Technology Lower Your Total Cost of Ownership? | |||
| Description: | Magazines, newspapers, friends, family, everyone has an idea on how to save money. When it comes to technology, everyone knows how to save a buck. Whether you buy a computer from a local guy who builds them himself or use webmail instead of installing Office, there is a savings and most likely a cost. The homemade PC may be harder to find drivers or replacement parts or webmail may not offer all the features needed later on. Many people will tell you to implement Citrix or Virtual Machines, amongst other fads. These technologies have the potential to save you money but they also have the potential to cost you thousands. We will discuss several new technologies and how they may (or may not) save you money.
Pros and Cons of:
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| Reducing the Cost of Data | |||
| Description: | Have you ever considered the cost of your data? Data, at first glance, seems to have a very small expense. Data and files can be compared to water: water costs you when you use it but the amount per use is so low you don't really consider its cost. If you need to water your grass, you do. If you need to wash your clothes, you don't stop to think what one load will cost you. Data is often thought of in the same manner. You save a file to a server and don't care if you use it later or not. It didn't cost anything to save it there, right? You are right to a large degree; one useless file saved one time is low in incremental cost. But thousands of useless files saved over a 5 year period can add a rather large cost to the bottom line.
In this webinar we will discuss some of the costs involved and some ideas to minimize those costs. Along with cost savings, a new perspective and understanding of data/file management will be discussed. |
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| Popular Group Policy Settings | |||
| Description: | Have you been meaning to enforce some rules on your network for awhile? Would you like to set the bank's logo as the standard wallpaper? Do you have users who play Solitaire instead of working? We can block access to games from the server. In this webinar we will discuss some of the most popular group policies along with a few hidden gems that you might want to use. | ||
| Give the Gift of Documentation | |||
| Description: | Are all your duties defined? What would your bank do if you were no longer able to work? Is there a set of instructions on how to perform your tasks? Would it take the bank one week, two months, or three years to get everything back under control? Most of us are not arrogant enough to think it would take three years for the bank to recover, but there is a chance that a couple of important steps or tasks might be overlooked for awhile.
What if a hard drive is found in the hands of a criminal? Do you have a way to determine where the leak came from? Was it taken from your bank? Trash? Recycle company? Documentation is never fun but is crucial. We will discuss several processes that might seem mundane but need to be documented properly. |
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| NetComply AVG | |||
| Description: | By now you've probably heard about the new NetComply integrated antivirus product, AVG. You may be curious as to the differences between AVG and Symantec. Or, perhaps you've recently purchased NetComply AVG and want to learn how to navigate AVG within the NetComply console.
This webinar will cover information useful for both those interested in NetComply AVG and those looking to learn how to use NetComply AVG.
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| Hosted Exchange: Is it Right for You? | |||
| Description: | While you are continuing to manage the ever-growing complexities of your overall business and operations, email is quickly becoming even more mission critical to the growth and success of institutions. Each passing day finds financial institutions using email more frequently as part of their everyday business. In fact, the average employee receives 23 emails a day while the average manager receives greater than 100! Implementing your own email solution offers some great advantages, but comes at a very high cost as you factor in the cost of hardware, licensing, upgrades, support, maintenance, and backups. Often these costs are unpredictable, making them difficult to budget from year-to-year. Any institution looking to upgrade their mail system to the latest version of Exchange or is looking to transition to a more powerful email solution may find that Hosted Exchange is the perfect solution. In this webinar, we will discuss:
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| Remote Services | |||
| Description: | Remote deposit capture devices are beneficial tools in helping to maximize time, productivity and valuable resources, but they can bring new risks to the table. Unlike employees using laptops outside of the office, you now have to worry about the risks associated with devices outside of your control connecting to your network. Your client has their own network and rules, while the institution has regulatory rules to abide by. In this webinar we will address:
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| The Principles of Business Continuity Testing | |||
| Description: | Business Continuity Planning (BCP) continues to be a hot topic this year; BankInfoSecurity.com even lists BCP as one of examiners' key focuses in 2009. Many of you either implemented a new or modified your business continuity plan after the release of the BCP booklet in March 2008, but have you considered testing your business continuity plan? The new guidance requires testing to be a necessary component of the program and not just an afterthought. This webinar will cover the following aspects of testing your business continuity plan:
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| Information Security: Training Employees on Basic Principles | |||
| Description: | We see more and more institutions struggling on how to appropriately train their employees on Information Security. Training can come in different forms and packages but the one constant is the fact that regulations and best practices dictate that all employees must receive yearly Information Security training. Whether you use an Internet based training and testing solution or perform your own training, we will examine topics that need to be addressed with your employees. Presentation will cover the following:
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| The 10 Scariest Problems That Can Occur on Your Network and How to Avoid Them | |||
| Description: | Being in charge of a network is a scary job. With viruses, power outages, worms, system failure, plus more dangers lurking around every corner, it's enough to spook anyone! We'll help face your fears about 10 of the scariest problems that can occur on your network by showing you how to avoid the problems, so being in charge of the network will actually be a "treat". Learn how to prevent:
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| Risk Assessments for Business Continuity Planning | |||
| Description: | “The risk assessment step is critical and has significant bearing on whether business continuity planning efforts will be successful.” This webinar will cover:
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| Windows 7 | |||
| Description: | Windows 7 is here. What should you do if you plan on replacing computers this year? What should you do if you have a new employee starting and need a new machine? Are there any differences between Windows 7 and Vista? Windows 7 and XP? Webinar will cover:
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| Smartphones and Your Institution | |||
| Description: | The growth of Smartphones over the last year or two has been staggering. We are now past the early adopter phase of this technology lifecycle where only sales forces, corporate "crackberry" junkies, and techies are using this technology. When my mom just asked me if she needed to get a Smartphone, not only did the earth stop rotating for a few moments, but a transition from early adopters to early majority has been made. The ubiquitousness of Smartphones can be seen every time you go to a restaurant, conference, or mall; someone is standing around typing an email or browsing the Internet from their phone. Let's step back for a moment and discuss the effects the widespread usage of Smartphones has on financial institutions. Specifically, how does this change your employees who use Smartphones access to your institution's information? In this webinar we will discuss:
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| Tracking IT Support Issues | |||
| Description: | How do you track your employees' IT issues? Does Safe Systems manage all of your IT issues for you? Or, do you handle some IT issues in-house? If this is the case, how do you keep track of all the IT issues? We've seen everything from complicated spreadsheets, to emails, to hundreds of post it notes laying around used as ways to track employees' IT issues. If you are looking for a better way to manage your issues and solutions, TaskFire may be the answer. TaskFire is the latest product offering from Safe Systems that allows you to track your IT issues in an organized manner. This ticketing system allows you to create support tickets for your users' issues and assign them to internal or external (Safe Systems) resources and track them to completion. You can escalate tickets to Safe Systems on an as needed basis or based on several different factors including issue type, time of day, and/or whether you are in or out of the office. In this webinar we will discuss:
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| 2010 Breaches and Preventative Measures for Your Financial Institution | |||
| Description: | There are currently twenty-two reported breaches in financial institutions in 2010 as of the end of April. That means dozens more breaches, if not hundreds, have most likely occurred and have not been reported or noticed. The most disturbing issue is not the number of breaches, which in the grand scheme of things is relatively small, but where the breaches occurred and how many could have been completely prevented. Most of these were not the typical "hacking" that we think of with a breach. A majority of these were simply issues relating to employees. In this webinar, we will look at a breakdown of where these breaches came from, quotes about many of the breaches to identify where the mistakes were made, and possible solutions or controls that would help in these exact scenarios. I think you will find at the end of this webinar that many of these breaches could have been avoided if simple security protocol had been adhered to and/or enforced. |
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| Is Your Financial Institution Ready for the Cloud? | |||
| Description: | Is your financial institution well-informed about cloud-based technologies? More importantly, with concerns of regulatory compliance, data security, privacy, and overall performance, is it right for your institution? This webinar will include:
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| Authentication: Methodology & Best Practices | |||
| Description: | Authentication is a cornerstone of security for an institution. Whether it is a password, a token, or something else, how you authenticate plays a critical role in the access or the denial of access to your network. In this webinar, we will explore several authentication methods, password best practices, and what the future might hold for authentication in general. Discussion will include:
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| Controls: A Risk Mitigation Strategy | |||
| Description: | Mitigating risks to a large degree boils down to having the appropriate controls in place. When performing a risk assessment, often the answers to the defined risk are specific controls to be implemented. These controls can be a policy, a software application, a configuration setting, etc. As a financial institution the security of your institution is based on these controls. If you attended the 2010 Breaches webinar a few months ago, most of the breaches occurred because a specific control was not implemented or enforced well. In this webinar we will examine controls as it relates to specific technology within your institution. This webinar will include:
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| Email Retention | |||
| Description: | "How can I find all the email John Doe sent out over the last 6 months?" Substitute your employee name for John Doe and that is a question our Support staff hears several times a year. The reasons for this question vary. Some suspect John of using the institution's email system for inappropriate purposes (leaking information/leads, job hunting, unethical business dealings, inappropriate personal communication, etc). Some have been informed by a court order that they must produce specific emails pertaining to a particular loan or other customer relationship. Email retention should be defined by your document retention policy, but unfortunately, email retention is often defined by the end user. John kept the ones about his kid's birthday, the office Christmas party, and his fantasy football team, but deleted every other email from his Inbox and Deleted items. He also cleaned out his Sent items. So the answer to the above question is "You can't"- unless you had a process in place to capture all his emails and make them retrievable. In this hour-long webinar, we will examine the processes that you must put in place to adhere with compliance and legal obligations including:
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| Technology Trends - 2010 Releases and 2011 Possibilities | |||
| Description: | In this 45 minute webinar we will take a look back at the technology that was released in 2010 and how it might become part of your world tomorrow. We will also examine some technologies that will most likely be released in 2011 and what long term impact they may have on how you do business. We will examine the iPad, Chrome OS, HTML5, mobile video, the ubiquity of Android/Smartphones, and cloud computing. We will discuss how each of these, plus other advancements in technology, might affect your everyday life at work, as well as some items to consider when making the move to these technologies. |
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| Information Security Refresher Course | |||
| Description: | Another year has passed and it might be time for an information security refresher course. Let's spend 30 minutes walking through the FFIEC Information Security handbook, noting key items I recommend are on your checklist that you should use to review last year's changes (or preferably, review on a regular basis, not yearly). We'll also take a few minutes to look at some things to check to save money or be more efficient.
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| NetComply Update Webinar | |||
| Description: | The much anticipated NetComply software update is just around the corner. You may have heard us talking about the update or even demoed it at our Users Conference last March. We have been busy for the last several months putting the finishing touches on the new release. The new software offers several advantages throughout the product. The ability to schedule a patch scan on-demand and new options in the Remote Control section are just a few of the new features. The software update also offers more flexibility for future changes. This means we will be able to offer more features through NetComply as the system supports this ability. We are excited about what this new version can offer to you going forward, but we also know there is a learning curve ahead of all of us. While almost all the functionality that you currently enjoy will remain, the navigation has changed quite a bit. For this reason, we would like to invite you to a webinar to cover the new version before we release it. You will start to see emails in the next few weeks about your conversion date, but in the meantime, sign up for one of our two sessions explaining what is coming and what it means to you. Items covered:
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| Windows 7 | |||
| Description: | Several customers requested a Windows 7 training session at our National Users Conference. In this 1 hour webinar we will take another look at Windows 7, as many of you have found you can no longer buy Windows XP machines. Are there any differences between Windows 7 and Vista? Windows 7 and XP? What are some of the changes? This webinar will cover:
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| NetComply Upgrade Part 2 | |||
| Description: | Many of you asked questions in our NetComply survey, at our conference, and via email about features and functionality you would like to see in the newest version of NetComply. We would like to try and address some of these questions. We will also do another quick demonstration of the new version now that many of you have had the chance to use the new version at your institution. For your information, we currently have 2 of our 4 service levels using the new version. Our plans are to complete the third service level in a couple of weeks and begin our last service level conversion in the next week. This webinar will cover:
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| Vendor Management in a Post-SAS 70 Environment | |||
| Description: | Vendor Management is receiving more examiner scrutiny lately, and is much more challenging since the SAS 70 phase-out. In this webinar we will examine the entire vendor management process from proposal to risk assessment, including the change from SAS70 to the SOC reports. This webinar will cover:
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| Modern Malware: Examples and Methods to Detect and Prevent an Infection | |||
| Description: | Malware creation is at an all-time high, with as much as 70,000 new variants being introduced into the wild every day. A significant percentage of these threats are banking Trojans designed to harvest customer’s private information and online banking credentials. Traditional, signature-based security technology is struggling to keep pace with the torrent of new malware and it has become clear that new, more robust security mechanisms need to be leveraged to effectively mitigate risk. In this webinar, we will examine some specific samples of modern malware and methods that Gladiator uses to detect and prevent it. This webinar will cover:
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| FFIEC Authentication Guidance | |||
| Description: | Complying with the updated FFIEC Authentication guidance. Examiners will be requiring compliance by Jan. 2012, but there are a number of elements that must be addressed between now and then. Attend this educational webinar and learn how you can demonstrate compliance with:
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| 5 Keys for Effectively Managing a Growing IT Infrastructure | |||
| Description: | Despite the ever-changing climate of the banking industry, many financial institutions are focusing on growing and are bringing stability back to the industry. However, with information technology defined as a high-risk area, and with limited resources devoted to the ever-growing complexities and pressures of compliance, security, and technology, it is critical to have an efficient management plan for your institution’s IT infrastructure. With the lessons learned from working with over 500 financial institutions, our industry experts will provide you with:
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Client Testimonials
“I appreciate all that Safe Systems does to keep us in compliance with the FDIC and regulators. The examiner could tell that we have worked hard on getting the IT area to where it is today. Safe Systems Managed Services made it much easier.”
Dawn Kelley
The Commercial Bank
“Safe Systems Managed Services offers a vast array of options to help us maximize our IT staff’s time, productivity, and budget in a way that is completely scalable to meet our specific needs as we grow and change.”
Leesa Anderson
State Bank of Cochran
“The focus on financial institutions has allowed Safe Systems to gain invaluable experience that we can tap into and learn from as we change to grow our network infrastructure to meet the needs of the bank.”
Leesa Anderson
State Bank of Cochran
“It’s easy to talk positively about my experience with Safe Systems. EVERYONE I’ve talked to has been overwhelmingly helpful. Thanks for providing top-notch service, and always doing so in a friendly manner.”
Mathew Tomlinson
Flint Community Bank
“The expertise that Safe Systems provided during the implementation of the Bank and on the ongoing assistance they give has enabled HNB to score very well on all of our regulatory and internal audit IT examinations.”
Michael Carleton
Herald National Bank, NYC
“Our employees consistently tell us that the network availability and desktop support provided by Safe Systems is far superior to what they experienced at money center institutions.”
Michael Carleton
Herald National Bank, NYC
“You people are AWESOME!!! Thanks for all ya'll do for us!!!”
John O'Brien,
Congaree State Bank
“I wanted to let you know we just completed an IT audit, and the auditors were very complementary of and impressed with your NetComply product. This was the first time they had seen it in action.”
David Reynolds
InsBank
“Our new bank officially opened for business this week and one of the things that made it much easier for us was the assistance we received from the staff at Safe Systems. This has been a very gratifying process for us. It would be a huge understatement to say we are pleased.”
Bob Thompson,
Forest Commercial Bank
“I could not ask for a better company to put my trust in when maintaining my network. As a Platinum customer, I don't worry about anything because I know I have knowledge, experience and professionalism standing behind me with the Safe Systems staff. Wouldn't go anywhere else!”
Nicole Rinehart
American Pride Bank
