IT Solutions

IT Solutions

Safe Systems Building

Safe Systems provides our clients with the best network solutions available by leveraging our relationships with the top financial industry vendors as well as our expertise and years in the industry. In addition, we have our Research and Development Department stay abreast of the best solutions for our clients. Unlike traditional network security approaches, Safe Systems works from the "inside out" to help protect systems from internal and external threats. This approach has enabled financial institutions across the country to maximize their technology investment and successfully address regulatory requirements and IT exams. The level of support we provide to financial institutions is our hallmark and key differentiator. Our Network Operations Center is staffed with highly proficient and experienced Network Engineers who are not only Microsoft certified, but also understand the unique platform configurations of financial institutions.

Network Monitoring: NetComply, our co-managed service, offers proactive remote monitoring, preventative maintenance, remediation, and reporting for servers and other devices. Significantly minimize system downtime and free up IT resources to focus on more strategic and revenue driving initiatives.

Network Support: Our Network Support team is comprised of knowledgeable and experienced Network Engineers with extensive training on financial institution platform systems and network troubleshooting. These engineers staff our inhouse Network Operations Center, providing alerts and notifications on a 24x7x365 ticket tracking system. Our team offers a variety of resolution methods via telephone, the Internet, or nationwide on-site visits to best expedite problem-solving.

Network Design & Installation: We offer secure and effective design, project management, and installation of network systems based on our in-depth knowledge of requirements and Core Processor specifications for financial institutions. In addition, we provide network evaluations and recommendations for technology upgrades and infrastructure growth.

Network Training: Our Network Training offers the highest standards of educational services for employees on network system administration and regulatory requirements for System Administrators and Information Security Officers, including monthly webinars on technical and regulatory issues.

Remote Control: Maximize your administrative personnel's time, productivity, and valuable resources though Remote Control our fast, easy, and secure services to manage your entire computing infrastructure from any location. Our three remote control solutions allow employees to telecommute as well as remotely support users and customers, all via encrypted and logged sessions.

Antivirus: Our antivirus solution is the ultimate virus protection for your network- freeing up your skilled IT staff resources toward activities that support revenue generation. At the same time, our antivirus solution targets the elimination of virus related downtime and outbreak response costs.

Security Monitoring: Hardware and software components provide the building blocks to secure your institution. However, unless these products are updated and monitored 24x7x365, their presence is less effective than intended. Our suite of services assists your financial institution in monitoring and securing your confidential information from unauthorized access.

Data Vaulting: Our Data Vaulting provides a fully automated backup and recovery solution, continuously getting critical data offsite in a secure and efficient manner. Eliminate all the risks associated with taking tapes offsite and address compliance and disaster recovery pressures.

Remote Deposit Monitoring: Provides a powerful risk management tool by securely monitoring and reporting on the compliance-related aspects of non-institution owned workstations. This solution gives your financial institution the ability to monitor your Remote Deposit Capture system for the appropriate controls to satisfy FFIEC guidelines.

Hosted Exchange: Eliminate operational headaches and minimize costs associated with the implementations, management and maintenance of your Microsoft Exchange or MDaemon system.

Unified Communications: As more information flows in and out of the financial institution, the need for centralized management and control of communications becomes more critical. Safe Systems can assist with the management of email, phone systems, faxes, and mobile devices.

Compliance: We provide periodic evaluations of critical systems to monitor and report on your network's performance and review for adherence to compliance policies. Our experienced, dedicated Account Managers are assigned to you to ensure you are kept up-to-date on future technologies and significant regulatory trends. In addition, we can help you address FFIEC regulations and meet the recommended and required standards set forth by the regulatory agencies.

Business Continuity: Examiners and best business practices mandate financial institutions must be prepared for the unexpected to happen. We can enable the institution to create a solution that includes a business impact analysis, documentation of the plan, implementation of network disaster recovery, and annual testing to verify the plan is sound.

 

Client Testimonials

“I appreciate all that Safe Systems does to keep us in compliance with the FDIC and regulators. The examiner could tell that we have worked hard on getting the IT area to where it is today. Safe Systems Managed Services made it much easier.”

Dawn Kelley
The Commercial Bank

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“Safe Systems Managed Services offers a vast array of options to help us maximize our IT staff’s time, productivity, and budget in a way that is completely scalable to meet our specific needs as we grow and change.”

Leesa Anderson
State Bank of Cochran

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“The focus on financial institutions has allowed Safe Systems to gain invaluable experience that we can tap into and learn from as we change to grow our network infrastructure to meet the needs of the bank.”

Leesa Anderson
State Bank of Cochran

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“Safe Systems Managed Service is the BEST thing since sliced bread!!! GREAT JOB!!”

Glenda Miller
Williamsburg First National Bank

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“Safe Systems has the BEST support team …everyone is full of personality and they each have their own way of making you feel IMPORTANT!!”

Kathy Godwin
Williamsburg First National Bank

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“It’s easy to talk positively about my experience with Safe Systems. EVERYONE I’ve talked to has been overwhelmingly helpful. Thanks for providing top-notch service, and always doing so in a friendly manner.”

Mathew Tomlinson
Flint Community Bank

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“Safe Systems has been a valued technology partner of our bank for a decade. They are always ready to help when assistance is needed and consistently develop new and innovative ways to make our job easier.”

Jeff Starke
Unity National Bank

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“With Safe Systems Managed Services, patching my servers and workstations is automated, I get daily reports and my servers and workstations stay patched with the latest Microsoft Updates. Which is great for audit time!”

Robert Gay
The Bank of Bonifay

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“I wanted to let you know we just completed an IT audit, and the auditors were very complementary of and impressed with your NetComply product. This was the first time they had seen it in action.”

David Reynolds
InsBank

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“We always receive exemplary customer service from Safe Systems. The entire group of engineers have always provided superior courteous service. This encompasses minor problems to the complex. I believe we receive an excellent value for the dollars we spend with your company.”

Charles Knight
United Americas Bank

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“I could not ask for a better company to put my trust in when maintaining my network. As a Platinum customer, I don't worry about anything because I know I have knowledge, experience and professionalism standing behind me with the Safe Systems staff. Wouldn't go anywhere else!”

Nicole Rinehart
American Pride Bank

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